Welcome to Sawsanah Line. These Terms and Conditions outline the rules and regulations for using our website, www.sawsanahline.com, and purchasing our products.
By accessing or using this website, you agree to comply with and be bound by the following terms.
1. General Information
This website is operated by Sawsanah Line, a Dubai-based brand specializing in Abayas, Dresses, and Modest Fashion.
Throughout the site, the terms “we,” “us,” and “our” refer to Sawsanah Line.
By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions, including additional policies referenced herein (such as our Privacy Policy, Shipping Policy, and Return Policy).
2. Products and Services
All products displayed on our website are subject to availability.
We make every effort to display our products’ colors and details accurately; however, variations may occur due to monitor settings or lighting.
Prices and availability of products are subject to change without prior notice.
We reserve the right to discontinue any product at any time.
3. Orders and Payments
All orders are processed after successful payment confirmation.
By placing an order, you agree to provide accurate and complete information (name, address, contact details, etc.).
Payments are securely processed through trusted third-party payment gateways.
We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or policy violations.
4. Shipping and Delivery
We currently ship within the UAE only.
Please refer to our Shipping Policy for complete details on delivery times, fees, and coverage.
Sawsanah Line is not responsible for delays caused by courier services, customs, or incorrect address details provided by customers.
5. Returns, Exchanges & Refunds
We offer returns and exchanges within 7 days of receiving your order.
Items must be unused, unwashed, and in their original condition.
Perfumes and customized products are non-returnable for hygiene and quality reasons.
Refunds will be processed according to our Return & Exchange Policy.
6. Intellectual Property
All content on this website, including logos, designs, images, text, and graphics, is the property of Sawsanah Line and is protected under copyright laws.
You may not reproduce, modify, or use any content without prior written permission from us.
7. Limitation of Liability
Sawsanah Line shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We make no warranty that the website will operate uninterrupted, error-free, or completely secure.
8. User Responsibilities
By using our website, you agree not to:
Use the site for unlawful or fraudulent activities.
Interfere with or disrupt the website’s operation.
Copy or distribute our content without permission.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your information.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates (UAE).
Any disputes shall be resolved under UAE law.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: sawsanahgroup@gmail.com
💬 WhatsApp: +971 52 837 4083
📍 Location: Dubai, United Arab Emirates