Welcome to Sawsanah Line. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.sawsanahline.com or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide directly to us, including but not limited to:

• Your name, email address, phone number, and shipping address.

• Payment information when placing an order.

• Any messages or inquiries you send through our contact form, email, or WhatsApp.

• Information collected automatically, such as your IP address, browser type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you regarding your purchases, updates, or promotions.

• Improve our website, products, and customer experience.

• Send marketing emails or messages (only if you have subscribed).

• Ensure compliance with applicable laws and prevent fraudulent activities.

3. Data Protection

We take reasonable measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Your payment details are processed securely through trusted third-party payment gateways.

4. Cookies

Our website uses cookies to enhance your browsing experience and collect usage data. You can choose to disable cookies in your browser settings, but some parts of our website may not function properly as a result.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your data only with:

• Trusted service providers who help us operate our website and deliver your orders.

• Legal authorities when required by law.

6. Your Rights

You have the right to:

• Access and review the information we hold about you.

• Request correction or deletion of your data.

• Opt out of receiving marketing communications at any time.

To exercise these rights, please contact us at sawsanahgroup@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, TikTok). We are not responsible for the privacy practices or content of these websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

📧 Email: sawsanahgroup@gmail.com
💬 WhatsApp: +971 52 837 4083
📍 Location: Dubai, United Arab Emirates